Walk-In Drive | Tech Support Role | 18th January | Hyderabad

🚀 HCLTech is Hiring for Email & Chat Support! 🚀

Interested candidates can walk in for an interview on:

🗓️ Dates: 18th January

⏰ Timing: 11:00 AM - 5:00 PM
📍 Walk-In Address: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081
💼 Work Location: Hyderabad

📞 Contact Persons: Ashish Durgapal

📝 Please carry:

• 2 Updated Resume
• 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

Qualification & Work Experience:

Designation: Process Associate (This role is for Fresher)

Eligibility: Freshers (B.Tech, BCA, MCA, M.Tech are not eligible)

Designation: Associate / Analysts

Designation

• 2-5 years of experience in Email/Chat Support
• Any Graduate

Perks & Benefits:

• Shift Timings: Rotational Shifts
• Working Days: 5 Days (Work from Office)
• Week Offs: Saturday & Sunday Fixed Off
• Cab Facility: Both Sides
• Employment Type: Full-Time

Job Description:

• Troubleshoot and resolve Ad Serving issues via email
• Escalate issues promptly and work efficiently
• Investigate, follow-up, and escalate when necessary

Must Skill Requirements:

• Basic understanding of HTML & CSS
• Technical troubleshooting knowledge
• Proficient in English (written and spoken)
• Willingness to work in night shifts

Nice to Have:

• Experience in Digital Marketing and Campaign Management is a plus

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Looking forward to seeing you there!