Dy. Manager/ Manager

Role & responsibilities

Key responsibilities:

- Product Management (Own)

• Primarily own the product roadmap for a pipeline of use cases. Support Use Cases & feature conceptualization with Product Manager/s.
• Write the Business Requirement document, publish and manage delivery from stakeholders
• Review the Functional Solution Document.
• Co-ordinate with multiple stakeholders (internal & partners) for timely and error free use cases delivery: UX/UI design team, app tech team R&D team Bengaluru, Micro-services- IT team, business/functions for respective use case
• Hold SCRUM calls, actively perform Project Management using required tools
• Closely monitor app performance/health - issues, uninstalls, crashes & co-ordinate with tech teams for corrective action
• Closely track app performance, metrics, funnel analysis, reporting on tools such as Adobe Analytics, MoEngage and Google Analytics/console.

- Product Growth Marketing (Support)

• Help drive App User acquisition and popularize the app in the market influencing metrics such as Installs & MAU/DAU
• Support sub metrics from the app like e-shop sales, AMC sales, IOT device onboarded, % SR raised, Loyalty enrolment etc
• Conceptualize programs to increase Installs, App engagement & Monetization
• Additionally, as required from time to time, work with CX team/mates, leader on the broader CX agenda of driving Consumer Lifetime Value
• Also, oversee other digital platforms/ emerging technologies and support project management for programs to drive CX

Preferred candidate profile

2-5 years with atleast 1 year of direct experience in app product management

- Experience of managing app roadmap, app acquisition, app growth

- Experience of defining BRD, PRD, UX/UI, managing app development, SCRUM

- Good to have technical knowledge of API functioning, App architecture, Flutter tech. dev.

Perks and benefits

As per Industry norms