7 Hafele Jobs

JOB DESCRIPTION
POSITION TITLE TERRITORY MANAGER - PROJECTS
VERTICAL PROJECTS
KEY PURPOSE OF THE JOB (POSITION SUMMARY)
To monitor and manage sales team in the respective area for Projects and Hospitality Vertical and properly assigning the sales representatives to grow Projects and Hospitality business. The job also involves managing and identifying new customers in the assigned Area.
KEY RESULT AREAS
1 Achievement of area Sales target
2 Business Development in the assigned area
3 New Customer development
4 Solution to customer query
5 Identification of new Interior designers and Interior contractor to generate business
6 Develop annual sales plan of the area in co-ordination with Regional Manager.
KEY FUNCTIONS & RESPONSIBILITIES
Please list your primary tasks & responsibilities that are specific to your position. Indicate an estimate of
percent of work time spent on each - over the span of the year (it should not exceed 100%)
S.No. STRATEGIC
1 Create the Area budget in coordination with Regional Manager Projects and Hospitality.
S.No. OPERATIONAL
A BUSINESS DEVELOPMENT:
1 To initiate, buildup, and develop successful customer base in the area.
*** This JD is indicative in nature & may not comprehensively cover all aspects of your job, which may be intimated to you
time to time.
2 To manage Key accounts personally and establish long standing relationships with Key
customers in the area.
3 To work closely with the Sales Team to ensure that all Sales strategies are effectively
implemented and executed on ground.
4 To monitor competitor new product introductions, sales strategies, pricing etc.
B CHANNEL MANAGEMENT:
1 Create relationships with all project developers and maintain/ sustain healthy relationship by
giving timely service.
2 Competency Mapping in terms of Financial position, reach and business Growth of interior
contractor.
3 Monitoring live project report.
4 To focus on Secondary Sales through architects and interior contractors in order to generate
demand.
5 To update the customers about all new product releases of the company as soon as they are
released.
C SOLUTION TO CUSTOMER QUERY:
1 To ensure that all customer complaints are immediately handled by the Sales/Technical Team.
2 Resolving conflict and driving smooth solution among other verticals.
D BILLINGS AND COLLECTIONS:
1 Ensure proper billing to customer, DSO should not exceed 30-45 days. Manage the collection
process so that receivables are accrued within the prescribed time frames
E OTHER INPUTS/REPORTS:
1 To provide feedback about the product demand, market trend, product quality issues to the
Product Management Team
2 To send database of the customers to the marketing department to ensure updated mailing list
at the head office.
3 To submit consolidated Monthly activity reports for each area to the Regional Manager
S.No. DEVELOPMENTAL
1 Identify new projects and Interior contractor.
2 Continuously review sales performance data to identify issues/opportunities. Develop and
execute action plans to fix issues and improve sales processes.
3 Co-ordinate with Regional managers to ensure effective hiring, orientation, training,
development and retention of sales team.
*** This JD is indicative in nature & may not comprehensively cover all aspects of your job, which may be intimated to you
time to time.