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H&M

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3.9

based on 640 Reviews

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51 H&M Jobs

Department Manager

1-2 years

Ahmedabad

1 vacancy

Department Manager

H&M

posted 2mon ago

Job Description

As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.
This position reports to the Store Manager and has the Sales Advisor as direct reports.
Key Responsibilities
  • You lead with a vision to secure the best experience for all our colleagues and customers
  • You evaluate your team s performance, provide regular feedback, and support succession through their development and training.
  • You analyse and follow up on Sales & Profit KPIs for your department.
  • You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
  • Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape.
To be successful in the role as Department Manager, we believe you have the below mentioned skills & experiences :
  • Inclusive, positive, creative, and willing to learn on the job, passionate for customer service and helping people find their style
  • A multi-tasker & flexible who enjoys working in a fast-paced environment with an eye for detail.
  • 1-2+ years of transferrable experience welcome
  • Management experience in a customer-facing environment
  • Previous experience of leading and managing teams.
  • Knows how to work on commerciality and visual aspects.

Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

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H&M Interview Questions & Tips

Prepare for H&M Department Manager roles with real interview advice

People are getting interviews at H&M through

(based on 44 H&M interviews)
Job Portal
Walkin
Company Website
Referral
Campus Placement
34%
18%
14%
11%
5%
18% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at H&M are saying

4.2
 Rating based on 75 Department Manager reviews

Likes

H&M has a great culture to work with and values which gives us the discipline and positive working atmosphere.

Dislikes

Appraisal

Read 75 reviews

Department Manager salary at H&M

reported by 258 employees with 2-11 years exp.
₹3.8 L/yr - ₹9 L/yr
26% more than the average Department Manager Salary in India
View more details

What H&M employees are saying about work life

based on 640 employees
77%
48%
48%
95%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

H&M Benefits

Health Insurance
Job Training
Cafeteria
Free Transport
Soft Skill Training
Child care +6 more
View more benefits

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