Sales Officer

Role Responsibilities Authorithy Sales officer - SALES DEPARTMENT. Respond to all incoming calls, mails and referrals or in person with CRM and spread sheet and send greetings or welcome mail to the requested requirement Authorise to answer all sales related incoming telephone calls and emails. Reporting to the Sales and Business Development Manager. Update lead details in Google spread sheet and CRM To create and close projects. Follow-up (call, email and Whatsapp) are made and noted in spread sheet. To implement solutions and create status reports. Follow-up Unresponsive clients are in regular time intervals and convert them into opportunities. Analyze Potential Markets Before Product Launch Analyse and update the basic requirement by mail and call if confirmation clients are connected to the SMEs if necessary. Select the Value proposition based on the requirements and is intimate to the client by Whatsapp and mail. Close the project if the client disagrees with the proposal or fails to respond after 5 days, follow-ups. Grant Discount if customers request 2-5% negotiation, discount is given if the customer requests further negotiation with the consent Inform about the payment method once the customer agrees with the terms of the price and payment. Receive confirmation from the BH, the mail confirmation from the respective gateways shall be considered as confirmation of payment. Create a Project code and send by mail to the client and PSM team. Create BRD that will be sent as needed to the guidance team, softcopy will be mailed and hardcopy signed will be forwarded to the team. Track and update all information in the CRM Create project code in CRM and the guidance team will be given access to the project.