Technical Program Manager

Summary

Guidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. We deliver SaaS solutions via Guidewire Cloud that enable our customers to rapidly innovate and drive measurable value. Our Application Platform helps internal developers and customers build innovative insurance applications with the aim to boost developer productivity, establish a vendor ecosystem and leverage the latest cloud technologies.

As a Technical Program Manager, you will play a key role within Application Platform organization, driving projects internally (and with other teams). You will be responsible to drive and coordinate major platform and cloud service initiatives with the highest degree of complexity. Your impact will be felt across the organization. You will spend a significant proportion of your time developing the capabilities of the team as a whole.

Job Description

Key Responsibilities

• Own, Plan and Deliver key cross functional initiatives, technical projects and complex features

• Recommend, Define and Measure metrics that should matter for Platform teams. Lead teams in data driven decisions when applicable. Own those metrics, inspect for variances, propose corrective actions and drive changes to improve outcomes.

• An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected.

• Leads and influences peers and stakeholders in identifying risks, driving change in behavior, process, technology, documentation standards and policy

Required Skills Experience

• 5+ years of experience in project/program management experience leading complex technical projects with strong preference to delivering cloud based solutions or managing Infrastructure projects.

• Experience in enterprise software products organizations

• Strong experience with using work planning and tracking tools (Jira, Aha, sheets) etc to improve how teams manage organize their work and report on progress.

• Strong bias to being Metrics-driven: Experience determining effective program critical metrics and using them to measure program success and issues.

• Be the glue that tightly aligns the otherwise loosely coupled, fast moving and high velocity teams.

• Proficiency in change management principles and techniques to facilitate organizational change and minimize resistance.

• Courage to pick up ambiguous problems, conduct independent research and facilitate decision making with Senior Leaders.

• Experience in managing vendor relationships, contracts, and service level agreements (SLAs).

• BS/MS degree (Computer Science or Math) or equivalent level of proven professional proficiency
  

About Guidewire

Guidewire is the platform PC insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest RD team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC .

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Guidewire

Guidewire is the platform PC insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest RD team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.