Leads Salesforce Technical team (Salesforce Business Analysts, Administrators, and Developers) and manages weekly priorities of technical team (admins, developers, and support)
Demonstrable experience and understanding of overall SFDC architecture and platform.
Responsible for the overall configuration, design, functionality, and end-user support
Demonstrate progressive leadership in the full life cycle of the software development environment including support and ability to drive and motivate the team who is responsible for delivery
Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Effectively acts as the liaison between our users, vendors, and the application development team
Release Management and Planning based on effort/schedule estimation and resources availability
Manage backlog estimation, requirement, impact analysis, design, and development
System Monitoring, Error Logs, Support, and maintenance - Reviews Salesforce Release Documentation, follows Salesforce Roadmap and identifies improvements that can be applied in our org or new functionality that we can benefit from, along with assuring any feature retirements are addressed / covered
Responsible for ensuring that the system delivered accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams, testing team and others
Manages integrations with other applications/systems/processes support
Works independently with members of the user community to gather requirements, define, document, and solution requirements, then drive the configuration and development of the solution
Implements change control and best practices with regards to system maintenance, configuration, development, testing, data integrity and coordinates the evaluation, scope and completion of new configuration and development requests with the team
Works with Salesforce product owner to establish suitable processes to support administrative, development, and change management activities
Assists in training of support team, new users, and growing the Salesforce.com skill set across the organization
Lead the effort of technical documentation such as Technical Design Documents, Deployment Packages etc., as a part of project implementation
What You Will Need :
9+ Years of Experience with 8 years in Salesforce, with last 4 years assisting in designing a Salesforce solution using a formal development methodology (Waterfall, JAD, AGILE etc...) with hands-on experience in Salesforce Community Cloud, Service Cloud, Sales Cloud and any experience on Marketing Cloud and Health Cloud is an added bonus.
Experience and knowledge of Lightning Design System and MuleSoft
Proven experience with Salesforce development, administration, system integrations, and bug fixes.
Design and implementation of real-time and batch integration with Salesforce and other legacy systems using REST / SOAP and Bulk APIs or Any Tool/ESB (Informatica/Mules/Cast-iron).
Expert level knowledge in Apex Programming, Webservices, Flows, VF Pages and strong expertise on LWC, JavaScript, CSS and Aura framework
Expert level experience in REST, SOAP, Bulk API and hands on experience in designing and developing complex integrations between salesforce and third party applications
Understanding to Salesforce object model, governor limits and best practices
Compliment hands-on experience with Front end languages and backend tools for web engineering (Apex, Triggers, Data loader, Visualforce, Lightning Framework, API s JavaScript, HTML5, and CSS).
Experience building SQL tables and queries, understanding of object-oriented concepts and design patterns.
What Would Be Nice To Have :
Minimum Requirements:
Bachelors or Masters degree in IT or computer Science field
Must have Sales Cloud, Service Cloud, PD1 certifications
PD2, Architect certification, Community cloud and Marketing Cloud consultant certifications would be an added advantage
Excellent written and oral communication skills
Great teamwork and collaboration skills
What We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
If you have visited our website for information about employment opportunities, or to apply for . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.