Store Support Analyst

Store devices handling, excellent communication skills, ServiveNOw or any ticketing tool, ITSM process, Knowledge on Network is added advantage

Should have good experience in supporting day to day Store operations in Retail industry
Should be hands on Incident and Service desk management and other support operations
Excellent communication skills to interact with Store associates
Expertise onsupporting eCommerce applications
Exposure to support Database systems
Exposure to on Store Technologies like POS, Store devices etc
Exposure on asset management
Good experience leading support teams
Knowledge on network is additional advantage
Knowledge on Java programming language is added advantange