Great Manager Institute - Analyst - Sales/Customer Success (0-1 yrs)

JOB SUMMARY

As the Customer Success Analyst for our tech-enabled people leadership development platform, you will be responsible for closing new clients through direct contact/outbound calls, word-of-mouth, and tapping into the marketing-qualified leads generated by marketing campaigns

Responsibilities:

- Acquainting yourself with all products/services offered by Great Manager Institute

- Procuring new clients through direct contact/outbound, word-of-mouth, and through leads generated by marketing campaigns

- Contacting prospective clients through cold calls and emails

- Setting up meetings between prospective clients and Sales Executives

- Maintaining meaningful relationships with existing clients to ensure that they are retained

- End-to-end accountability of the lead closure process that begins with getting new leads, presenting to prospective clients, getting a confirmation and closing all closure activities like contracting and invoicing.

- Identifying upsell/cross-selling opportunities

- Co-ordinating and organising closed door events across the country. These events are lead generation and brand-building exercises with the target audience and invitees being CXOs from leading organizations in the country.

Requirements:

- At least one year of experience in B2B Sales for a services company

- Should be eager to speak with CXOs (CEOs, CHROs, etc.) level people and build meaningful relationships

- Experience of multiple prospecting techniques like cold calling, cold emailing and social outreach

- Excellent communication and negotiation skills

- Persistence and results-orientation

- Track record of achieving sales quotas