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After Sales Service Executive
GRAVITY BATH
posted 47min ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Role & responsibilities
Respond to customer inquiries related to product usage, installation, and troubleshooting.
- Resolve complaints and ensure customer satisfaction.
- Coordinate with service teams and dealers for timely issue resolution.
- Maintain records of customer interactions and service requests.
- Provide guidance on product care and maintenance.
- Oversee field technicians and spare parts management.
Requirements:
- Graduate (Technical background preferred).
- 2-5 years of experience in after-sales support or customer service.
- Strong communication skills (Fluent in Hindi & English).
- Basic knowledge of bath fittings and sanitaryware/ Bath Fittings, Service Industry is a plus
Employment Type: Full Time, Permanent
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GRAVITY BATH Benefits
Work From Home 
Free Food 
Education Assistance 
Soft Skill Training 
Health Insurance 
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