IT System Administrator

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
• Enable faster and smarter business processes, and develop analytics for meaningful insights
• Work with internal and external partners to communicate project status, activities, and achievements
• Ready to work in flexible hours and Identify and fix errors in IT systems
• Communicate with clients, users, and other stakeholders to understand their needs and concerns
• Good understanding of business needs
• Problem solving abilities
• Hands-on experience with technical knowledge
• Analysing software and hardware issues while providing timely solutions to maintain system performance.
• Identifying and resolving technical issues and maintaining the security of the company s computer systems.
• Ability to work independently, Build and maintain efficient IT systems to meet business and technology needs
• Logging and processing support calls.
• Repairing and replacing laptop parts.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Managing stocks of equipment, components, consumables and other supplies.
• Troubleshoot hardware and software issues

1. Perform User administration tasks (ex: user/group, security permissions, group policies, print services, Hardware Replacement); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
2. Monitor File Server health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
3. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
4. Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed

Perform routine and scheduled audits of all systems, including backups