Channel Sales Executive

Role Summary:

The candidate is responsible for growing a strong channel partners network for Bangalore and driving sales through them. Key responsibilities would be to develop channel partners in a designated territory within Bangalore and being accountable for business generated through these channel partners to meet monthly/quarterly/AOP sales targets. The candidate is also responsible for key channel partner engagement initiatives throughout the year & also for generating key product/competition insights from channel partners. .

Role Specifications:

1. Lead Generation • Interacts with brokers / channel partners for generating and mobilizing more footfalls • Interacts with Channel partners (Brokers) to generate leads and customers continuous engagement • Proposes schemes for channel partners / customers to generate foot falls • Working on increasing network of channel partners outside Bangalore

2. Sales • Ensures achievement of sales as per plan as per AOP/ quarterly/ monthly targets • Closes sales deals with customers • Proposes schemes to reduce slow moving inventory & facilitate fast movement of inventory • Evaluate partner performance & monitor channel sales • Guide and train partners to accomplish set revenue and business target

3. Channel Partner Network management • Shortlists potential channel partner according to company criteria • Communicates company terms and conditions • Monitors channel partners for lead generation and conversion • Supports Channel Partners for post sales customer service

4. Sales Reporting & Inventory management • Managing & allocating the inventory to the channel partners as per their clients preference • Sends weekly/ monthly/ quarterly MIS on channel partners managed as per agreed timelines • Prepares reports as required by region/ HO for decision making

5. Customer Relationship Management • Responds to customer queries sent on mail within agreed timelines • Responds to complex / difficult customer queries that are sent on mail • Ensures all documents related to every customer are properly maintained • Addresses escalated customer related issues complains, queries • Forwards customer complaints to relevant functions and follow up for resolution

6. Process Improvement & Adherence • Identifies processes/procedures in own work area that need improvement • Recommends process improvement ideas to streamline efficiency/costs/productivity • Undertakes process improvement activities in own work area • Complies with company defined guidelines and processes • Adheres to project timelines