Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Godrej Industries

Compare

4.2

based on 483 Reviews

176 Godrej Industries Jobs

Manager - Collection Strategy

Godrej Properties Limited

4.2

based on 483 Reviews

5-10 years

Gurgaon / Gurugram

1 vacancy

Manager - Collection Strategy

Godrej Industries

posted 13hr ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Customer Service Healthcare Counselling PMP Health Insurance

+ 4 more

Job Description

Manager Zonal Collection Strategy

Godrej Properties Limited (GPL)

Gurugram, Haryana, India

Job Title: Manager Zonal Collection Strategy

Job Type: Permanent, Full-time

Function: Marketing

Business: Godrej Properties Limited

Location : Mumbai, Maharashtra, India

About Godrej Industries Group (GIG)

At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.

https: / / www.godrejindustries.com /

About Godrej Properties Limited (GPL)

Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each Godrej Properties development combines the over 125-year legacy of excellence and trust with a commitment to cutting-edge design, technology, and sustainability.

www.godrejproperties.com

About the role

As a Manager Zonal Collection Strategy, you ll lead the charge in optimising and executing collection strategies across diverse regions. Your role will involve crafting efficient processes, ensuring seamless coordination with stakeholders and driving performance to meet ambitious financial targets. With a focus on continuous improvement, you ll play a pivotal role in shaping strategic initiatives and ensuring smooth operations across the North Zone.

Key responsibilities

Collections management and strategy:
- Actively monitor and manage collections to meet annual operating plan (AOP) targets (~ 8-10K Crores for North Zone)
- Develop and execute strategies for improving collection efficiencies, ensuring alignment with organisational goals
Forecasting and planning:
- Conduct real-time forecasting, re-forecasting and planning to achieve AOP numbers effectively
- Address reconciliation challenges arising from multiple collations at regional and project levels
Data coordination and consolidation:
- Maintain centralised, standardised data and templates for reviews and monitoring
- Streamline collation efforts across North Zone s diverse projects and geographies
Stakeholder coordination:
- Facilitate smooth coordination among team leaders (TLs), regional collection heads (RCHs) and project teams
- Ensure all stakeholders operate with unified data and processes for consistency and efficiency
Efficiency monitoring and improvement
- Use real-time dashboards to monitor collection performance and address fresh due efficiencies daily
- Oversee the intensity of outstanding case follow-ups and resolve stuck cases effectively
Review and reporting:
- Conduct detailed reviews of collection performance across NZs projects
- Provide actionable insights to improve collection processes and achieve parity across zones
Adaptation to regional challenges:
- Address unique challenges in NZ, including construction constraints (e.g., GRAP) and the wide range of project complexities.
- Adapt strategies to the zone s specific needs, leveraging lessons from successful implementations in other zones.

Educational Qualification

Bachelor s degree in Business Administration, Finance, or a related field (MBA preferred)
Specialised certifications in data analysis, collections management, or customer service (e.g., Six Sigma, PMP) are an advantage

Experience

10+ years of experience in collections, credit management, or customer relationship management, with at least 2-3 years in a strategic or zonal leadership role
Proven track record of managing large-scale collections for diverse geographies and complex projects

Skills

Customer centricity: Ensure timely collections, resolve escalations diplomatically, and prioritise customer satisfaction
Strategic planning: Design collection strategies aligned with AOP and conduct real-time forecasting
Communication: Collaborate across teams and present insights to stakeholders
Problem-Solving: Resolve issues and streamline reconciliation processes
Leadership: Manage teams, drive efficiencies, and mentor associates
Process Optimization: Standardize templates and enhance collection monitoring
Adaptability: Address regional challenges and manage multiple priorities under pressure
Behavioural Competencies: Show empathy, foster collaboration, and deliver results with integrity

Be an equal parent

Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
2 months paid leave for secondary caregivers
Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel

Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

Gender-neutral anti-harassment policy

Same sex partner benefits at par with married spouses

Coverage for gender reassignment surgery and hormone replacement therapy

Community partnerships and advocacy

Persons with Disability (PwD) care

We are selfish about your wellness

Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options

Elder care for those who might need to extend support to senior family members

Preventative healthcare support

Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.

Uncapped sick leave

Flexible work options, including remote working and part-time work

Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

Structured recognition platforms for individual, team and business-level achievements

Digital and offline instant recognition platforms

An inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.

If this sounds like a role for you, apply now!

We look forward to meeting you.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Manager roles with real interview advice