Executive/Sr. Executive

Job description for CRG (Customer Records Group)

Customer Centric Approach & Personality attributes - Must have inborn skills and mind set for high impact customer service delivery. Impeccable business communication skills - Written and Oral. Highly energetic, helpful and cordial in approach with abilities to drive collaboration across the functions for meeting customer requirements A pleasing and helpful personality to interact with.

Godrej Properties Ltd is looking out for a candidate who has the following skill set:

Understanding of the end to end registration process.

Sending Stamp duty related intimations and reminders to customers

Sending customer stamp duty payment related details to consultant for challan generation

Having knowledge of GRAS challan generation so as to guide customers for challan preparation Sending registration related confirmation emails to customers

Preparation and verifying of customer Agreements for Sale

Going to registration office for customer registrations

Handing over customer agreement to customer after registration.

Preparation of work orders and purchase orders

Responsibilities

To process the registrations for all phases of the project including:

Processing stamp duty challans for customers

Sending registration intimations

Reminders and registration confirmation emails to customers.

Prepare agreement for Sale for individual customers and get these agreements registered at the registration office.