General Manager - Post-Contracting

JOB PURPOSE

Lead the post contracting monitoring team (once the contract is awarded till termination or closure of contract). Develop and deploy Contract compliance monitoring and Governance framework across the organisation and ensure effective implementation of CLM policies and tool across the organisation by building the capability of business contract Managers.

ORGANISATION CHART

This Position will report to Group Contract & Compliance Head 

KEY ACCOUNTABILITIES

Accountability Key Activities Ensure that business users comply to the Contractual Terms & Conditions by jointly reviewing the Contract KPIs/SLAs, timelines and deliverables.

Issue proactive reminders to support Business Owner and/other accountable parties of need to perform contract activities and fulfill contractual obligations throughout the contract term.

Periodic review with business teams to ensure all contractual terms & conditions, SLA/KPI tracking are adhered to.

Highlight cases penalty needs to be levied for contractual non compliance.Develop dashboard on contract compliance and prepare Non-compliance reports.Provide a dashboard to the Management (E.g., Contracts under Management, Manage the DOA, SLA tracking and deviations, deliverables, timelines, Obligations; if any)Improve effectiveness of CLM Tool

Oversee the use of CLM tool and systems, ensuring they are used effectively to track contracts, obligations, and SLA/KPIs.

Ensure integration of CLM tool with other standalone systems on which SLA/KPI tracking is going on.Support the key stakeholders in understanding the obligations to ensure tracking and fulfillment 

 

KEY ACCOUNTABILITIES - Additional Details

Accountability Key Activities 

1. Identify opportunities to improve current contract compliance processes and devise plans to implement these changes

Implementation of Policies and procedures for Contract Compliance management in relation to Post-contracting based on company policies, supplier, customer requirements, regulatory bodies and associations, and the overall execution strategy considering risk, pricing, scope, and schedule. Also, ensuring timely review and updation of post contracting related policies and procedures.

• Provide guidance and leadership on contract related matters to cross-functional team members.
• Proactively investigate and recommend process improvement steps to streamline contract compliance related processes.

Communicate contract-related information to all stakeholders.Collaborate and support business’s efforts in resolving disputes and managing crises by employing appropriate conflict resolution techniques, including negotiation and mediationSupports Legal/ Finance/ Business in handling dispute resolution, litigation and arbitration proceedings. Notifies and liaises with Legal/ Finance/ Business to report major claims and keeps Legal/ Finance/ Business updated on any critical development during execution of the contract. 

People Management & Team Building

Build and lead a high-performing team, fostering a culture of creativity, accountability, and continuous improvement. 

 

EXTERNAL INTERACTIONS

There will not be any direct interaction with the external parties however participation with vendor/ client/ government stakeholder along with legal, procurement, business team etc. as and when required.

INTERNAL INTERACTIONS

GMR Procurement team, GMR Legal team, GMR Finance team, GMR Operations team, GMR Business team for various sector such as airport, energy etc.

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

• Number of Subsidiaries and Joint Ventures  - 160
• Number of subsidiary finance teams to co-ordinate with– 30
• Number of Group Auditors interacted – 15

EDUCATION QUALIFICATIONS

• Chartered Accountant/Master’s in business administration/Master’s in Engineering/ Master’s in Economics/Master’s degree in law or Minimum of 6 years of commercial contracting experience

       Additional Certifications from World Commerce and Contracting Association as follows would be a plus:

• Contract Compliance Management Associate – Fundamentals

Contract Compliance Management Practitioner - Practitioner

RELEVANT EXPERIENCE

• At least 10-15 years or more relevant/ relatable industry experience within a Contract Administration and Subcontract Administration functions (preference will be given to candidates who have worked in airport, energy sector)
• Working knowledge and hands-on experience on contracts executed under common law/Indian law

COMPETENCIES