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3 GLAXTON Appliances Jobs
Area Sales Manager
GLAXTON
·
5-9 years
Vijayawada, Visakhapatnam, Hyderabad / Secunderabad
1 vacancy
Area Sales Manager
GLAXTON Appliances
posted 4mon ago
Job Role Insights
Key skills for the job
Job Description
- Sales Strategy: Develop and implement a comprehensive sales strategy for central vacuum systems and ventilation products in your designated area, aligned with the companys business objectives.
- Sales Target Achievement: Set and achieve sales targets and objectives within the assigned territory, regularly monitoring and reporting on sales performance.
- Customer Engagement: Build and maintain strong relationships with existing and potential customers, including architects, builders, contractors, and homeowners, to understand their requirements and offer suitable solutions.
- Product Knowledge: Acquire an in-depth understanding of our central vacuum systems and ventilation products, staying updated on technical specifications, features, and benefits to effectively communicate these to customers.
- Technical Consultation: Provide technical advice and solutions to customers, addressing their specific needs and demonstrating the value of our products.
- Market Research: Stay informed about industry trends, competitor offerings, and market demands. Use this knowledge to develop pricing and product strategies that can give us a competitive edge.
- Sales Presentations: Prepare and deliver compelling sales presentations and demonstrations to prospective customers, showcasing the advantages of our products.
- Sales Support: Collaborate with the technical support team to ensure timely resolution of customer issues and concerns, and provide post-sale support as needed.
- Team Collaboration: Coordinate with cross-functional teams, including marketing, customer support, and product development, to ensure a seamless customer experience and address customer requirements effectively.
- Sales Reporting: Maintain accurate records of sales activities, customer interactions, and feedback, and provide regular reports to management.
Job Description
- Respond To Customer Requests And Inquiries
- Receive Request From Customer Through Inquiry Tool Or Other Communication Method
- Enter Request Into Tracking Program, As Appropriate
- Utilize The Knowledge Base Or Research Or Troubleshoot Request As Needed To Provide Answers And Clarifications To Improve First Resolution
- Provide Requestor With Information, Or Refer Or Escalate To The Appropriate Resource
- Manage And Maintain Personnel And Organizational Records
- Receive Notification And Enter Request Into Tracking Program
- Refer To The Standard Operating Procedure And Policy For The Applicable Process
- Escalate Issues To Service Managers Or Other Appropriate Party, As Needed
- Notify Applicable Parties Of Required Forms, Timelines, Questions, Etc.
- Update The Relevant Hr System Of Record With Applicable Information
- Validate Data Changes In The Hr System Of Record
- Notify Applicable Parties Of Data Changes, As Needed
- Implement, Review, And Monitor Services
- Receive Training From Service Manager Or Appropriate Party For New Or Changed Services
- Receive Certification On Team Readiness
- Monitor And Review Process Effectiveness And Ensure Service Level Agreements Criteria Are Met
- Provide Input To Service Manager Regarding Changes, Gaps, Or Improvements, As Needed
- Maintain Standard Operating Procedures And Knowledge Base Which Includes Identifying Repetitive Questions Or Requests That Can Be Addressed Through The Self-Service Model
- Manage And Perform The User Acceptance Testing Of Hr Systems, Applications And Macros
- Lead And/Or Support Hr Projects, As Assigned, Which Includes Driving Improvement Projects To Enhance Hr Team S Accuracy And Efficiency In Delivering Hr Services
- Support Hr System Transactions And Programs Across The Employee Lifecycle
- Administer Changes To Worker Data, Such As Insurance Change Forms, Marital Status, Loa, Separation (For Defined Groups), And Termination Of Benefits
- Administer The Employment Verification Process And Employment Data Tracking, Including Work Authorization
- Facilitate Position Management And New-Hire Processing In The Hris Tool
- Hire And Maintain Non-Employee Workers
- Provide Support And Coordinate Work Across Hr Functions
Ideal Profile
Qualifications:
- A Bachelors degree in a technical field, and preferably an MBA from a reputed business school.
- Strong technical background and an aptitude for understanding complex technical products.
- Excellent communication and interpersonal skills, with the ability to engage with a diverse range of customers.
- Proven sales and negotiation skills, with a focus on achieving and exceeding sales targets.
- Self-motivated and goal-oriented with a strong work ethic.
- Willingness to travel within the assigned territory as needed.
- Valid drivers license and access to a vehicle.
- Previous sales experience or a background in selling technical products is a plus but not mandatory.
Employment Type: Full Time, Permanent
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