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49 GlaxoSmithKline Pharmaceuticals Jobs
Associate Director - Enterprise Digital Transformation
15-18 years
₹ 40 - 62.552L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Associate Director - Enterprise Digital Transformation
GlaxoSmithKline Pharmaceuticals
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Design, lead, and execute enterprise-wide, cross-functional global enterprise transformation programs to significantly improve user experience, efficiency, and effectiveness.
- Collaborate with leaders across global functions (Tech, HR, Finance, Procurement, etc.) to identify and prioritize digital transformation programs using a data-driven approach.
- Make Go/No Go recommendations to the executive leadership team to facilitate decision-making.
- Apply Human-Centered Design principles to enhance enterprise-wide user experience and streamline systems and processes.
- Serve as the single point of contact for executive sponsors, managing senior business leadership engagement and liaising with a broad range of stakeholders.
- Engage with the wider GSK program/project management community to drive best practices and share learnings.
- Manage program activities, including scope, financials (business case, budget), resourcing (FTE, roles and responsibilities, utilization), timelines, tollgates, and risks.
- Lead a globally distributed program team of up to 20 members from different global functions and manage a program budget of up to $5M.
- As a people leader, manage a team of transformation professionals to nurture and develop future leaders.
- Develop and create an enterprise service excellence strategy by analyzing business needs, identifying service gaps, and improving service delivery across functions.
- Design and maintain a comprehensive service catalog outlining available services, their descriptions, SLAs, and request procedures for all departments.
- Collaborate with business stakeholders from various departments to understand their needs, gather requirements, and incorporate them into the ESM design.
- Lead enterprise-wide service excellence programs using a data-centric approach to deliver measurable improvements in services for GSK employees, suppliers, and customers.
- MBA from Tier-1 B-Schools is strongly preferred.
- 15-18 years of experience leading global digital transformation programs, preferably in global strategy/operations consulting firms or internal consulting teams of large MNCs.
- Strong understanding of digital technologies, tools, and platforms.
- Strong business acumen with the ability to understand business needs and translate them into effective solutions.
- Excellent communication and collaboration skills for working effectively with various functions within the organization.
- Strong change management expertise with the ability to manage change effectively and minimize disruption during implementation.
- Deep service management expertise, including understanding of the ITIL framework and best practices for service management.
- Strong understanding of ESM software platforms, with experience in ServiceNow preferred.
- Strong leadership, communication, and interpersonal skills with the ability to influence and engage stakeholders at all levels.
- Demonstrated experience in team building, mentoring, and talent development.
- Proven problem-solving and negotiation capabilities with a process-focused perspective.
Employment Type: Full Time, Permanent
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Anonymous · Project & Program Management
in Bangalore / Bengaluru
Really good work culture with good perks and benefits, technology driven healthcare company
- Salary - Excellent
Workload is too high but with the technology involved lot of learning always
Associate Director salary at GlaxoSmithKline Pharmaceuticals
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