Add office photos
All Filters
25 GlaxoSmithKline Pharmaceuticals Jobs
Associate Director - Enterprise Digital Transformation
15-18 years
₹ 40 - 62.55247L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Associate Director - Enterprise Digital Transformation
GlaxoSmithKline Pharmaceuticals
posted 7d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are seeking an experienced and dynamic Associate Director to lead our Enterprise Transformation and Service Excellence initiatives. This role will be pivotal in driving the digital strategy, enhancing service delivery, and ensuring exceptional user (employees, suppliers and customers) experiences. The ideal candidate will have a strong background in digital transformation, a passion for innovation, and a commitment to operational excellence.
As part of a modern, Enterprise Transformation Office (ETO) function delivering world-class service, you ll have the opportunity to develop your skills to progress in your career while working in a diverse and culturally rich environment with some of the best and brightest in the in the field.
Enterprise Transformation:
- Design, lead, and execute enterprise-wide, cross-functional global enterprise transformation programs to significantly improve user experience, efficiency, and effectiveness.
- Collaborate with leaders across global functions (Tech, HR, Finance, Procurement, etc.) to identify and prioritize digital transformation programs using a data-driven approach.
- Make Go/No Go recommendations to the executive leadership team to facilitate decision-making.
- Apply Human-Centered Design principles to enhance enterprise-wide user experience and streamline systems and processes.
- Serve as the single point of contact for executive sponsors, managing senior business leadership engagement and liaising with a broad range of stakeholders.
- Engage with the wider GSK program/project management community to drive best practices and share learnings.
- Manage program activities, including scope, financials (business case, budget), resourcing (FTE, roles and responsibilities, utilization), timelines, tollgates, and risks.
- Lead a globally distributed program team of up to 20 members from different global functions and manage a program budget of up to $5M.
- As a people leader, manage a team of transformation professionals to nurture and develop future leaders.
Service Excellence:
- Develop and create an enterprise service excellence strategy by analyzing business needs, identifying service gaps, and improving service delivery across functions.
- Design and maintain a comprehensive service catalog outlining available services, their descriptions, SLAs, and request procedures for all departments.
- Collaborate with business stakeholders from various departments to understand their needs, gather requirements, and incorporate them into the ESM design.
- Lead enterprise-wide service excellence programs using a data-centric approach to deliver measurable improvements in services for GSK employees, suppliers, and customers.
Why You
- MBA from Tier-1 B-Schools is strongly preferred.
- 15-18 years of experience leading global digital transformation programs, preferably in global strategy/operations consulting firms or internal consulting teams of large MNCs.
- Strong understanding of digital technologies, tools, and platforms.
- Strong business acumen with the ability to understand business needs and translate them into effective solutions.
- Excellent communication and collaboration skills for working effectively with various functions within the organization.
- Strong change management expertise with the ability to manage change effectively and minimize disruption during implementation.
- Deep service management expertise, including understanding of the ITIL framework and best practices for service management.
- Strong understanding of ESM software platforms, with experience in ServiceNow preferred.
- Strong leadership, communication, and interpersonal skills with the ability to influence and engage stakeholders at all levels.
- Demonstrated experience in team building, mentoring, and talent development.
- Proven problem-solving and negotiation capabilities with a process-focused perspective.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Associate Director roles with real interview advice
People are getting interviews at GlaxoSmithKline Pharmaceuticals through
People are getting interviews through
(based on 67 GlaxoSmithKline Pharmaceuticals interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
22%
18%
15%
10%
7%
3%
25% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at GlaxoSmithKline Pharmaceuticals are saying
Rating based on 3 Associate Director
reviews
Anonymous · Data stratergy and management
in Bengaluru/Bangalore, Karnataka
Likes
Quiting GSK.
Dislikes
Everything is a lie. Their values, culture, leadership. A very corrupted leadership exist at GSK.
Read 3 reviewsAssociate Director salary at GlaxoSmithKline Pharmaceuticals
reported by
43
employees
with 13-20
years exp.
₹37
L/yr - ₹80
L/yr
46%
more
than the average Associate Director Salary in India
View more details
What GlaxoSmithKline Pharmaceuticals employees are saying about work life
based on 1.8k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
GlaxoSmithKline Pharmaceuticals Benefits
View more benefits
Compare GlaxoSmithKline Pharmaceuticals with
Sun Pharmaceutical Industries
Compare
Cipla
Compare
DRJ & CO
Compare
Biocon Limited
Compare
Zydus Lifesciences
Compare
Aurobindo Pharma
Compare
Lupin
Compare
Torrent Pharmaceuticals
Compare
Glenmark Pharmaceuticals
Compare
DIVI'S Laboratories
Compare
Micro Labs
Compare
Pfizer
Compare
Biological E
Compare
Granules India
Compare
Gland Pharma
Compare
Sanofi
Compare
Unichem Laboratories
Compare
Fresenius Kabi
Compare
ACG Worldwide
Compare
Novo Nordisk
Compare
Similar Jobs for you
Associate Director - Enterprise Digital Transformation
15-18 Yrs
Bangalore / Bengaluru
Associate Director Global HR Process Change & Communication
16-20 Yrs
Bangalore / Bengaluru
Associate Director - Partnership For Prevention Programme
16-20 Yrs
Bangalore / Bengaluru
Director Process Management - Global Clinical Organization
15-20 Yrs
Bangalore / Bengaluru
Share an Interview