Associate Director - Product Management

Job Summary:

We are seeking an experienced Global Product Owner to lead our Next Best Action (NBA) Program, which is currently deployed in over 35 markets worldwide. The ideal candidate will oversee the maintenance and future evolution of our NBA operations, working closely with our all-star team in India and leveraging finely tuned processes to drive continuous improvement. NBA provides field teams with data driven tactical recommendations that help improve task prioritization and drive more valued HCP interactions. Complementary to NBA, the role will focus on the broader pre-call experience of field teams using AI to summarize available environmental insights into an assessable and actionable narrative.

Next Best Action & Pre-Call Insights is part of the field experience product portfolio, which will focus on bringing together data and technology capabilities to allow for the organization to become data- driven and insight-led in every decision to drive revenue and growth. This Associate Director role play a key role within the broader field experience team focusing on AI/ML assisted pre-call activities whilst collaborating with other product teams to enhance the end-to-end experience of field teams.

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If youre passionate about driving innovation in pharmaceutical sales and have a track record of successful product management in a global context, we encourage you to apply for this exciting opportunity to lead our Next Best Action program and transformational AI assisted insights at GSK.

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