Inviting Applications For Voice (Hindi+English)_Hyderabad

Genpact (NYSE: G) is a globalprofessional services and solutions firm delivering outcomes that shape thefuture. Our 125,000+ people across 30+ countries are driven by our innatecuriosity, entrepreneurial agility, and desire to create lasting value forclients. Powered by our purpose the relentless pursuit of a world that worksbetter for people we serve and transform leading enterprises, including theFortune Global 500, with our deep business and industry knowledge, digitaloperations services, and expertise in data, technology, and AI.

Inviting Applications for Freshers for CustomerService: Voice Roles (English & Hindi) ||Hyderabad

Languages known: Hindi + English

Experience: Only FRESHERS are eligible

Work Location:Hyderabad (Only work from office)

Shifts: Flexiblewith any shift

Responsibilities

• Respond to customer queries and customer’s concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers

Qualifications weseek in you

Minimumqualifications

• Graduate (Any Discipline except law)
• Only Freshers are eligible
• Candidate should be able to Read/speak/comprehend in Hindi and English languages

Preferredqualifications

• Effective probing skills and analysing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Genpact is anEqual Opportunity Employer and considers applicants for all positions withoutregard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values diversity andinclusion, respect and integrity, customer focus, and innovation. Get to knowus at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training