Process Developer-Contract Management

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Inviting applications for the role of Process Developer, Contract Management 

In this role, Analyst will be responsible for Pricing operations/ Research and Rebates. Ensure the timely and accurate set up of agreements on the systems, accurate rebate calculation and timely payout, response to queries, emails, ensure that there is internal and external stakeholder management, operational metrics are followed and reported. Ensuring compliance to customer agreements for on-invoice price, pricing overrides. Develop system and departmental subject matter expertise. Uses critical thinking, data analysis, research and contract compliance knowledge to provide exceptional customer service and operational excellence. 

Responsibilities 

• Load and maintain Supplier Agreements/ Rebates and perform research in ERP. 
• Add/Change/Delete (ACD) Load Distribution Agreements 
• ACD Tier Alignment 
• ACD Load Products 
• Calculate Rebates manually using MS excel formulas 
• Variance trend analysis and seek alignment with business on comments 
• Work exception reports on a daily basis and utilize reporting to identify possible quality issues. 
• Proactively work with suppliers to ensure compliance with agreements, specifically the timeliness and completeness of information. Responsible for the escalation of compliance issues.  
• Ensure that service level expectations are met or exceeded.  
• Utilize systems and software to perform research assignments. 

Qualifications we seek in you! 

Minimum Qualifications