Consultant - User Access Management Operations

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant - User Access Management Operations

Responsibilities
Oversee the entire lifecycle of user access, including the creation, modification, and deletion of user accounts across various systems and applications.
Ensure that access rights are appropriately assigned based on the principle of least privilege.
Manage roles and permissions effectively to control access to sensitive data and resources
Regularly monitor activity logs and conduct access reviews to ensure compliance with security policies and regulatory requirements.
Identify and investigate any suspicious user activities or potential security breaches
Work closely with IT and business teams to address access-related queries and ensure that access controls align with business needs.
Communicate IAM policies, procedures, and best practices to stakeholders across the organization
Identify opportunities for automation and process enhancements to improve the efficiency and accuracy of access provisioning.
Conduct regular reviews of IAM processes and implement improvements based on feedback and industry best practices
Prepare necessary documentation and reports for audit and compliance activities related to access management.
Generate reports detailing IAM system activity, user provisioning, access requests, and authorization activities.
Maintain up-to-date documentation of IAM policies, procedures, and system configuration
Lead and mentor the UAM team, fostering a collaborative and high-performance culture.
Manage a team focused on all facets of UAM including Identity, Governance, Access Management and Privileged Access

Qualifications we seek in you

Minimum Qualifications / Skills
Bachelor s degree in computer science, Information Technology, or a related field.
Experience related User Access Management
Proven experience in managing user access processes, including provisioning, de-provisioning, and access reviews. Familiarity with IAM technologies and tools such as Active Directory, Multi-Factor Authentication (MFA), Azure Active Directory, O365 Administration, and Service Now Reporting.
Highly motivated individual who is eager to succeed and become part of a rapidly growing company.
Demonstrated experience in leading teams, mentoring staff, and managing operational activities related to user access management.
Have interpersonal, decision making and excellent communication skills

Preferred Qualifications/ Skills
Strong problem-solving skills and ability to troubleshoot complex issues.
Excellent communication, interpersonal and collaboration skills.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.