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2069 Genpact Jobs

MT-OTC Professional

2-5 years

Hyderabad / Secunderabad

1 vacancy

MT-OTC Professional

Genpact

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Inviting applications for the role of a Management Trainee, Collections
We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions
Responsibilities
Collection on past due invoices invalid deductions on allocated portfolios via Email, phone calls etc.
Respond to email /phone queries related to disputed invoice
Research and analyze the disputes/deductions in ERP
Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
Find opportunities and recommend solutions for process and automation improvements
Daily reporting of individual portfolios to track and supervise the past dues
Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
Work as a phenomenal teammate to process any Adhoc request in a timely manner.
Deliver quality customer service by researching and responding to all internal external partners inquiries quickly, optimal and expertly.
Call out problems to senior staff members and or management as appropriate.
Qualifications we seek in you
Minimum qualifications
Any Graduate
Strong Communication Skills (verbal and written)
High Energy level
Preferred qualifications
Good customer handling skills

Employment Type: Full Time, Permanent

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What people at Genpact are saying

Professional salary at Genpact

reported by 2 employees with 2 years exp.
₹2.7 L/yr - ₹3.5 L/yr
70% less than the average Professional Salary in India
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What Genpact employees are saying about work life

based on 30.2k employees
61%
84%
69%
58%
Flexible timing
Monday to Friday
No travel
Day Shift
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Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
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Genpact Hyderabad / Secunderabad Office Locations

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Hyderabad Office
Hyderabad-Gachibowli SEZ: 3rd & 4th Floor, Block 2 DLF Cyber city, Plot No. 129-132, Opp. A.P.H.B. Colony, Gachibowli, Hyderabad. Hyderabad
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