Assistant Manager, Master Data Management

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager, Master Data Management
In this role, you will be responsible for all the activities related to MDM domain.

Responsibilities
Follow defined standard operating processes and procedures for all deliverables (processes)
Take ownership of performance against all the assigned Master data processes and key categories within customer master, vendor master & Product master
Execute and manage the day-to-day activities for master data domains
Ensure the quality, controls and governance is adhered to
Mentor and Coach, the team members on the process
Set milestones for the team to execute
Review progress against the set milestones and ensure adherence
Manage any transactional changes related to the Master data management activities
Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)
Ensure that all the feedbacks and the learning from the home, office, client, field etc. is documented and applied to the master data procedures to improve accuracy (Baseline the learning)
Be responsible for maintaining the SLA of each period and the delivery performance
Maintain Product master data in SAP as per business input and SOP
Understanding of commercial structures and Category/Product Hierarchies
Highlight and take appropriate help from the Lead on SOP deviations or issues
Raise incident tickets to the relevant helpdesks when there is an issue
Participate in idea generation and improvement activities
Comprehend incoming and outgoing data flows for SAP master data
Comprehend, explain and enforce master data creation and change processes.
Good knowledge of governing policies around Product data as per the area of work
Update /maintain the departmental procedures (SOP s) tools, and metrics for the master data team
Support special projects as needed
Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
Align data management processes in the business value chains and process areas
Have a continuous improvement mind set and support improvement projects from data perspective

Qualifications we seek in you
Minimum qualifications

Any Graduate / Bachelor s degree
Great at communication, collaboration (verbal and written)
Strong knowledge of SAP MD & SD module
Proven work experience as a team leader or supervisor

Preferred qualifications/Skills

Good customer handling skills
Advanced use of MS Office (Excel, PowerPoint, Word)
Ability to define & solve problems, Collect Data, Establish facts
High Energy Level
Work with business units and process experts to resolve master data issues
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.