Add office photos
Genpact
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
1756 Genpact Jobs
Management tarinee
Genpact
posted 26d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Good understanding of various retirement plan s and regulations affecting them
- Knowledge of middle office and back office processing ( retirement account origination, servicing , funds payout, reconciliation of funds, etc. )
- Managing service delivery within the agreed service level across multiple blended processes
- Implement operational governance framework quality review mechanism, communication strategy
- Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLA s
- Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions
- Perform monthly/quarterly/yearly individual appraisal discussions with the team members
- Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels
- Prepare Weekly/Monthly dashboards for reporting
- Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process
- Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic
- Exposure to tools and technologies offered to enhance effectiveness of the assigned Process
- Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives
- Bachelor s degree in related field, or equivalent work experience
- Relevant domain e xperience
- Good Written/Verbal Communication and interpersonal skills
- Relevant team management experience over 10 people
- Proven ability to strategize, influence, communicate and execute complex initiatives
- Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction
- Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans
- Proven ability to drive change and effectively motivate the team to work towards continuous improvement
- Self-motivated, high-energy levels, works well under strict deadlines
- Microsoft Office proficiency
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Management roles with real interview advice
What people at Genpact are saying
Rating based on 4 Management
reviews
Anonymous · Customer Success, Service & Operations
in Noida
Job security. Nice working environment.
- Skill development - Excellent
Compensation structure.Increment rate should be more.
Management salary at Genpact
What Genpact employees are saying about work life
Genpact Benefits
View more benefits
Compare Genpact with
Accenture
Capgemini
TCS
Cognizant
Wipro
Infosys
Tech Mahindra
EXL Service
Deloitte
HCLTech
IBM
DXC Technology
Sutherland Global Services
HCL Group
Virtusa Consulting Services
CGI Group
GlobalLogic
Bosch Global Software Technologies
UST
Eviden
Similar Jobs for you
Genpact Pune Office Location
411014
Walkin Drive on 10th Feb - Management Trainee - Collections - Kolkata
3-7 Yrs
Kolkata
Walkin Drive on 10th Feb - Process Developer - Collections - Kolkata
2-5 Yrs
Kolkata
Mega Walkin drive For Finance and Accounts - Hyd on 1st Feb '25
2-7 Yrs
Hyderabad / Secunderabad
Genpact Inviting B.com Graduates For Finance & Accounting roles
0-5 Yrs
Noida, Jaipur, Jodhpur
