Manager, Insurance Operations ( Content Pricing)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager, Insurance Operations ( Content Pricing)

In this role, you will be responsible for leading and overseeing operations delivery for the account.

Your role would involve managing the Claims team for content services based out of Noida.

Content pricing team assists in determining total claim amount and provides insurance companies most accurate pricing research for all household contents/items associated with insured loss under Homeowner insurance policy. They also receive & review special instruction of receipts to ensure Like, Kind & Quality of original inventory of contents.

As part of your job, you will expected to meet all client SLA, build strong relationship with our US teams, and drive our compliance and people engagement practices

You will also be expected to drive big value impact projects for our US teams and clients.

Responsibilities /Requirements

• Exposure to US P&C market especially Homeowner Insurance Policy preferred

• Exposure to Customer management role

• Excellent Communication Skills (Written and Verbal)

• Client Management

• Team Handling/People Management Skills

• Good Excel Skills

• Good analytical skills

Qualifications we seek in you
Minimum qualifications

• BCom, BSc, BA Any graduate except technical

Preferred qualifications

• Candidate with US P&C Insurance experience especially Content Pricing for Homeowner Insurance Policy

• Candidates holding certification in Insurance (IIA , AIC etc. )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.