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Partner Solution Consulting
Genesys
posted 6hr ago
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Flexible timing
Key skills for the job
Job Description
- Manage marquee partner and strategic to help progress sales opportunities.
- Support to develop a comprehensive understanding of the overall customer s objectives.
- Your role as Partner Solution Consultant is to enable the partners on Genesys Solution for the presales function; work closely with strategic partners to develop technical synergy; to support the partner in the initial technical discussion to qualify an opportunity; act as a link between the partner teams and Solution consulting team. Due to the technical complexity of the
- Genesys offering, this role is imperative to the success of partner opportunities. It will involve designing professional high level solution designs (HLSD) and network architecture for customer deployments.
- You will develop and apply best practice principles in the areas of Solution Consulting and be able to engage effectively with executive and middle level management.
- 8 - 14 years of relevant professional experience in CX industry
- Channel Solution Consultant is imperative to the success of sales opportunities and requires to have a good understanding and experience of the CX industry, particularly as it relates to contact centres, digital, online and social platforms.
- Must possess string understanding of network architecture.
- Experience of working with Telco is an additional benefit.
- This person is a professional, self-motivated individual who has the ability to function well in a distributed field sales organization.
- Must possess strong presentation, verbal and written skills, have the ability to facilitate sales with an emphasis on the business and technical aspect and reference a comprehensive understanding of the overall customer s objectives.
- Experience designing contact centre solutions.
- Experience of working with SaaS/ Cloud offerings is required.
Employment Type: Full Time, Permanent
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