Sales & Sales Operations Manager

Job Description Summary The Sales & Sales Operation Manager will be a responsible for Key Customers in India region & support Sales Director in running the Sales Operations operating routine for South Asia. In this role you will

Job Description

Sales Responsibilities

• within a geographic area / assigned customer responsible for selling product(s) services parts solutions responsible for sales development cycles from prospecting detailed presentations & negotiation to closing & following up indent-to-order for assigned operating plan.
• you will identify opportunities to grow Pipeline (Commit Orders CO ) through increased outage visibility and bid participation.
• understand the Customer CTQ and relay them to the deal teams map customer stack holder decision process evaluation criteria and ordering cycle and align it with outage timeline.
• you will collaborate with commercial application engineering product sales CSA Sales Upgrades and other key constituents highlighting customer concerns for resolution as Voice- of Customer (VOC)
• providing timely accurate and complete forecasts of commitments orders and sales through pacing progress & key deals tracker. Complete Outage Visibility & Participation and keep the NEX updated.
• Maintaining up-to-date knowledge of power market/trends supply / demand balance technology pricing risk regulations & competition.

Sales Operations Responsibility .

• Lead process improvements and drive simplification projects/kaizens that reduce waste and improve customer satisfaction. Drive daily/weekly management rigor for the commercial team.
• Establish a data driven culture to ensure teams maintain accurate/zero defect data across systems including NEX Demantra smartsheet etcu2026

Business intelligence / Outage & Pipeline management

• Partner with commercial team to monitor market trends customer competitors and support country-by-country market insights & strategy building and developing annual market handbook
• Supporting the rigor around customer planning with Account Managers & cross functional teams identify account strategy changes provided visibility to process steps that enables the teams properly integrate customer budgets & outage planning cycles with support from pole business intelligence leader.
• Support overall outage mining and planning to enhance business growth ensure 100% outage participation improved outage realization & disposition (in NEX) forecast long term biz outlook (SAS outage view/entitlement vs participation) to drive key commercial decisions to maximize share
• Partner with commercial finance & pole sales operations excellence leader to lead overall pipeline management (in NEX) providing leading indicators in terms of pipeline health convertible order health
• Support sub region GM in managing deal progress with leading indicators in terms of R status movements commercial progress enablers identify key stagnant deals that require leadership support
• Work with IT/NEX team to simplify/automate reports to reduce or eliminate manual processes.

Qualifications / Requirements

• Bachelor degree from an accredited university or college preferably in an Engineering or Business discipline
• At least 8-10 years of sales/commercial experience of which at least 3 must be in the power generation industry.
• Ability to travel regularly.
• Ability to establish a data driven culture.

Desired Characteristics

• Ability to develop influential customer relationships
• Strong Analytical mindset to drive operational rigor.
• Strong interpersonal and negotiation skills both internal and external
• Strong communication skills at all business levels including with senior leadership.
• Strong customer & Long-term business mindset

Additional Information