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Business Analyst IT - PLM
Gates
posted 1mon ago
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Flexible timing
Key skills for the job
Job Description
The "Business Analyst IT - PDM/PLM will be working with Engineering teams, Manufacturing user community and other key business partners to understand their business challenges, solve problems, define as-is and to-be processes, and define business requirements and convert these to functional requirements of a PLM IT solution using Gates Windchill suite of PLM products. This position works independently with guidance only in complex situations and may lead small functional teams or projects.
Responsibilities include - planning, coordinating and facilitating workshops/requirements gathering sessions, developing and presenting strong business case presentations and proposals for improved process and system solutions, defining program plans and providing oversight of tasks and action items. You will provide inputs on test strategy for user acceptance, creating and executing test scripts and provide support for external projects where PLM input is required.
KEY RESPONSIBILITIES:
- Conduct process gap identification and analysis for PLM and adjoining processes
- Serve as an interface within PLM (IT), Engineering and Manufacturing for the purpose of business technology alignment, solution discovery, solution design and delivery.
- Architect and design complex business process/business application solutions to address cross functional needs and convert design to functional and technical specifications. Oversee software application configuration, prepare, and execute testing (unit, integration, performance, acceptance) and data conversions.
- Contribute to business requirements definition, develop functional requirements, design functional solution, document test scenarios for the solution, review testing scope and results, execute feature/solution and performance testing, work with end users to perform user acceptance testing and support solution deployment activities.
- Monitor specific PLM IT systems or set of systems for availability and performance and report anomalies through predefined process. Participate in evaluation/recommendation of fixes, point releases, major upgrades, and new systems.
- Contribute support services to Gates IT and PLM team and review / complete root cause analysis of incidents (often working with other teams), review / recommend preventative actions
- Deliver project and support services within area of responsibility within allocated budget.
- Understand the current PLM solution and play back to the business team, management and provide clarifications
- Mentor and trains team members in product functionality, development and testing guidelines, tools, and methodologies
- Conduct process gap identification and analysis for PLM and adjoining processes
- Serve as an interface within PLM (IT), Engineering and Manufacturing for the purpose of business technology alignment, solution discovery, solution design and delivery.
- Architect and design complex business process/business application solutions to address cross functional needs and convert design to functional and technical specifications. Oversee software application configuration, prepare, and execute testing (unit, integration, performance, acceptance) and data conversions.
- Contribute to business requirements definition, develop functional requirements, design functional solution, document test scenarios for the solution, review testing scope and results, execute feature/solution and performance testing, work with end users to perform user acceptance testing and support solution deployment activities.
- Monitor specific PLM IT systems or set of systems for availability and performance and report anomalies through predefined process. Participate in evaluation/recommendation of fixes, point releases, major upgrades, and new systems.
- Contribute support services to Gates IT and PLM team and review / complete root cause analysis of incidents (often working with other teams), review / recommend preventative actions
- Deliver project and support services within area of responsibility within allocated budget.
- Understand the current PLM solution and play back to the business team, management and provide clarifications
- Mentor and trains team members in product functionality, development and testing guidelines, tools, and methodologies
ABOUT YOU
- Bachelors degree in Mechanical engineering or equivalent.
- 2- 4 years of IT solution design experience in the areas of PLM (Windchill), CAD, Engineering and Manufacturing business process is required.
- Solid experience in converting business requirements to functional requirements and solution design is mandatory. Should be able to come up with high level designs and functional designs for the solution.
- Good understanding of Windchill PLM system and associated process like BOM Management, Part Management, EBOM, MBOM, Configuration Management, Requirements management, etc.
- 2 years of experience in business administration of Windchill.
- Minimum 3 years experience in requirements gathering and business process mapping in PLM/Engineering function of a discrete or process manufacturing industry.
- Experience in providing solutions using Windchill and associated CAD Integrations such as Creo, SolidWorks, Catia etc.
- Experience in providing IT solutions for a complex enterprise software application landscape with challenging integration and data exchange requirements
- Knowledge of Java, RDMS, Linux, and SQL queries.
- Excellent interpersonal, written, and oral communication skills and ability to communicate in both technical and non-technical language with all levels of staff and management
PERFERRED QUALIFICATIONS
- Successful completion of PTC certification would be a plus
- Experience working with geographically distributed teams of developers, architects, and other support resources.
- Experience working with Infrastructure teams on performance related issues (e.g., network, storage, CPU, memory, application, database)
- Experience in "Process Manufacturing industry and knowledge of related processes like recipe management is highly desirable.
- Experience with other PLM applications like SAP/PLM, Teamcenter etc. will be a plus.
- Knowledge of SAP and/or Oracle ERP systems and experience with integration to Windchill.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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