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83 Gartner Jobs

Client Success Partner

2-6 years

Gurgaon / Gurugram

1 vacancy

Client Success Partner

Gartner

posted 14hr ago

Job Description

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client s business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do:
  • Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
  • Introduce Gartner services and capabilities to new clients and communicate value to decision makers
  • Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
  • Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
  • Conduct regular reviews of client book of business looking into performance and key client engagement metrics
What you will need:
  • 2+ years relevant professional and/or internship experience
  • Bachelor s degree preferred
  • Proven track record of success fueled by a passion for delighting clients
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills
  • Demonstrated experience in content marketing, B2B marketing, or digital marketing, with a strong understanding of how to create and execute campaigns that drive engagement and deliver measurable results.
  • Familiarity with marketing strategies, analytics tools, and industry best practices is highly desirable.
What you will get:
  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

Employment Type: Full Time, Permanent

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What people at Gartner are saying

Client Success Partner salary at Gartner

reported by 5 employees with 6-8 years exp.
₹12.9 L/yr - ₹15 L/yr
55% more than the average Client Success Partner Salary in India
View more details

What Gartner employees are saying about work life

based on 527 employees
81%
96%
83%
97%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Gartner Benefits

Submitted by Company
Gartner WellBeing Fund
Office Perks
Gartner Gives Charity Match
Crèche benefit for parents
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Team Outings +6 more
View more benefits

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