Recruitment Lead/Blue Collar

Job Description
Department
Location
Human Resources and Learning & Development
Corporate Office – Gurgaon
Head - Direct Sourcing
Job Title
Reports To (Title)
Head HR - MSS
Employees reporting to this position:
Functional (Solid Line)
Administrative (Dotted Line)
Number: Recruitment Lead
Job Summary
Has the responsibility and accountability for hiring direct manpower for the business in line with
business requirement, at the right time, cost and quality through Hub HR heads and recruiters team;
Ensures compliance to applicable government and internal guidelines related to direct hiring; Is
expected to provide support of approx. 50,000 recruitments each year for direct staff
Job Responsibilities and Accountabilities
% time
spent
30%
Performance
Metrics
Area of Responsibility
Direct Recruitment - Planning and Strategy
● Timely sign-off on
direct hiring plan
(annual and
● Review hiring trends and channel mix and formulate hub wise
strategy to increase the numbers and contribution by each
channels
monthly)
● Have data around shortages, revenue losses, penalties, net
add and drive hub HRs to fulfill the gaps. Also align with sales
and operations hiring plan,
● Proactively identifies trends, challenges and and with support
of MSS-HR Head takes initiatives to fulfill the gaps
● Defines monthly recruitment number target & budget for each
branch and hub basis past trend and sourcing constraints
● Reviews monthly rolling business plan (current + 2 month) and
identifies recruitment target
● Plans sourcing strategy along with recruiters (location, type of
activity etc.) to ensure recruitment in time, cost and quality
● Seek sign-off on plan from internal stakeholders – sales,
operations, finance as required
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Job Description
Direct Recruitment - Process Management
60%
● Hiring numbers
vs. plan (annual/
monthly)
● Defines/ refines process of direct recruitment in line with
business needs and government regulation
● Participate in critical aspects of key recruitment initiatives –
liaison with internal functions, govt. officials, agencies etc. as
required to mobilize the teams and source candidates
● Provides support of various governmental initiatives for each
of the hubs to leverage on hiring
● Hiring quality (No.
of hires
completing 6
months)
● Monitor and track progress on recruitment by ensuring people
and process are aligned to deliver to plan
● Intervene where necessary to expedite urgent requirements
● Seek feedback from business/ direct hires and plan
improvement in candidate experience, recruiter productivity,
planning and forecasting
● Cost / hire vs.
plan
● Ensure reinforcement of process with the new recruiters and
availability of recruitment collaterals at each hiring points
● Review data from the ERP on hiring and work to improve the
hiring to deployment ratios
● Works on technology to enhance recruitment effectiveness
● Leverages the online portal and take help of Wish Team to
provide SMS, call and other central support to the hubs
Recruitment Metrics and Reporting
10%
● Timely and
accurate
reporting
● Establish recruitment metrics and develop a mechanism to
track and report the relevant numbers
● Conduct periodic reviews to ensure timely recruitment as per
plan
● Participate in management reviews related direct recruitment
and provide status, action plan as required
● Apply best practice knowledge to identify and implement
opportunities to improve process and policies from sourcing to
onboarding
Key Relationships
Internal
External
●
●
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Sales Heads
Hub Heads
Hub Ops heads
Top branch heads
Marketing teamIT Team
Training Team
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Government/ state agencies
Gram Panchayats and local authorities
NGOs
Recruitment consultants
Prospective & selected candidates
Hub HR Heads
Key Competencies Required
Core Competencies
Functional Competencies
● Knowledge of sourcing locations/ skill
base
●
●
Execution Excellence
Awareness of market environment
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Job Description
●
●
●
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Teamwork
●
Knowledge of acts and state laws
governing direct recruitment
Project management tools and practices
Expertise on volume hiring
Delivering performance
Managing professionally
Customer thinking
●
●
●
Collaborating and co-operating
Good oral and written communication
skills
Qualification and Experience Required
Qualification
Minimum: Bachelor’s degree or equivalent
Relevant Experience
Desired: MBA in HR/IR
● Minimum 07-10 years of overall experience across HR
● Minimum 4 years of relevant experience in recruitment
● Experience in security services or distributed industry preferred
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