National Collections Manager - Home Loan/Loan Against Property (12-20 yrs)

Primary Responsibility:

- Draft and implement a standard recovery process for the business to cut down NPAs and reduce delinquency across buckets.

- Institute and establish the necessary on ground infrastructure to implement the laid down recovery process.

- Formulate and implement various standard MIS like flow rates, daily bucket-wise position, etc.

- Keep a strict control on collection costs and develop tracking mechanisms for Legal, MIS and personnel cost.

- Recruit and train the right manpower and ensure not only proper coverage of the geographies covered but also that collections is done with due regard to the Company's Fair Practice Code

- Build a strong network of skip tracing, repossession and collection agencies across the country.

- Recover money from written-off pool of assets marked as loss assets.

- Ensure compliance with various laws and regulatory requirements

- Finalise KRA of subordinates and evaluate their performance by conducting timely appraisals.

- Ensure timely reporting of list of defaulters and outline action plan for collection from these.