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78 Fusion CX Jobs

IT Executive

2-5 years

Mumbai, Navi Mumbai

1 vacancy

IT Executive

Fusion CX

posted 7mon ago

Job Role Insights

Flexible timing

Job Description

  • Recommend and implement new technologies to improve efficiency and reduce costs.
  • Update existing software to ensure compatibility with new computer systems.
  • Maintain equipment such as computers or routers by installing new software or replacing broken parts, collaborating with senior team members.
  • Collaborate with the IT team to develop and implement new solutions.
  • Identify and address system performance issues by troubleshooting problems and adjusting hardware or software settings.
  • Evaluate new technologies and equipment to determine suitability for the company s needs.
  • Monitor the performance of computer networks, including the speed and availability of network connections, to ensure their proper functioning.
  • Coordinate with team members to ensure efficient technology operation.
  • Ensure security measures are in place, including data encryption and firewalls.
  • Install and configure computer hardware, operating systems, and applications.
  • Troubleshoot system and network problems and provide support to users.
  • Support the rollout of new business applications.
  • Manage help desk services and coordinate with external vendors for maintenance and support.
Operational
Responsibilities:
  • Deploying and configuring desktops, laptops, operating systems, and applications to ensure seamless operations, optimal performance, and maximum usability.
  • Minimize downtime and maximize user productivity by troubleshooting system and network problems, diagnosing and solving hardware or software issues, and replacing faulty parts.
  • Perform procedural documentation and create relevant reports utilizing the existing diagrams and written instructions to repair faults or set up a system.
  • Support the rollout of new applications required for business.
  • They manage an organization s computer operations by providing help desk services to employees who are facing problems with their computers or other technology devices.
  • We coordinate with external vendors who provide maintenance and support services for hardware or software applications.
  • Provide IT operational support to manage technology components like desktops/laptops/ CCTV and access control systems, UPS, and power requirements to local support.
Job Requirements:
Here are the qualifications, experience, and skills required for the role of IT Executive (Onsite) in Navi Mumbai:
  • The minimum qualification required is graduate.
  • Minimum of two years of experience as an IT Executive or in a similar role.
  • Strong knowledge of computer hardware, software, and networking.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Good communication and interpersonal skills.
  • Knowledge of security measures and compliance regulations.
  • Experience with help desk services and vendor coordination.
  • Willingness to work onsite in Navi Mumbai.

Employment Type: Full Time, Permanent

Read full job description

Fusion CX Interview Questions & Tips

Prepare for Fusion CX IT Executive roles with real interview advice

What people at Fusion CX are saying

2.6
 Rating based on 16 IT Executive reviews

Likes

Nothing , nothing, nothing

Dislikes

Everything , this is not employee orientation company

  • Salary - Bad
  • +6 more
Read 16 IT Executive reviews

IT Executive salary at Fusion CX

reported by 38 employees
₹1 L/yr - ₹3.6 L/yr
38% less than the average IT Executive Salary in India
View more details

What Fusion CX employees are saying about work life

based on 1.5k employees
53%
48%
67%
84%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Fusion CX Benefits

Submitted by Company
Job Training
Submitted by Employees
Job Training
Work From Home
Soft Skill Training
Cafeteria
Free Transport
Health Insurance +6 more
View more benefits

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Fusion CX Navi Mumbai Office Location

View all
Navi Mumbai, Maharashtra Office
Unit No - 919, 9 th floor, RUPA SOLITAIRE, MILLENNIUM BUSINESS PARK, A1 - wing, Millenium Business Park, Sector 2, Mahape Navi Mumbai, Maharashtra
400710

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