Technical Service Engineer Expert

DR Coordinator/Business Continuity SpecialistA Disaster Recovery (DR) Coordinator/Business Continuity Specialist is responsible for developing and implementing strategies, plans, and procedures to ensure an organizations ability to recover and resume operations after a major disruptive event or disaster.

The role involves coordinating efforts across various business units and technical teams to minimize downtime, data loss, and financial impact in the event of a disaster.

Roles & Responsibilities:1.Planning & Strategy DevelopmentDevelop and maintain a comprehensive disaster recovery plan that outlines procedures, roles, responsibilities, and resources required for recovery.Collaborate with IT, operations, and business units to identify critical systems, data, and processes that need to be prioritized for recovery.Conduct risk assessments to identify potential threats and vulnerabilities that could impact business continuity.Stay updated on industry best practices and emerging technologies related to disaster recovery and business continuity.

2.Plan Implementation and TestingCoordinate the implementation of disaster recovery strategies, including data backup, offsite storage, and redundant systems.Regularly test and update the disaster recovery plan to ensure its effectiveness and relevance.Conduct disaster recovery drills and simulations to assess the organizations readiness to respond to various disaster scenarios.Analyze test results and adjust recovery strategies as needed to improve overall preparedness.

3.Communication and TrainingDevelop communication plans to ensure that end-users, stakeholders and relevant parties are informed during a disaster and throughout the recovery process.Provide training and awareness programs to ensure that employees understand their roles and responsibilities in the event of a disaster.

4.Vendor ManagementManage relationships with third-party vendors and service providers involved in disaster recovery, such as data backup services, cloud providers, and recovery site facilities.

5.Documentation and ReportingMaintain thorough documentation of the disaster recovery plan, procedures, and test results.Generate reports and analysis of disaster recovery readiness and performance for management and regulatory compliance.

6.Incident Response and CoordinationLead incident response efforts during and after a disaster, coordinating cross-functional teams to execute recovery tasks.Make critical decisions on whether to activate the disaster recovery plan based on the severity of the situation

7.Continuous improvementMonitor and evaluate the effectiveness of disaster recovery strategies and identify areas for improvement.Collaborate with relevant stakeholders to implement enhancements to the plan and recovery processes.

8.Regulatory ComplianceEnsure that disaster recovery plans meet regulatory requirements and industry standards relevant to the organization.

Experiences1 to 3 years experiences in the related area or similar role.Good knowledge of the function and processes.Good infrastructure knowledge.Strong in project communication / engineering and management levelWork ArrangementFull-Time