Service Delivery Associate

Any graduate( Preferred with Japanese language skills) 09 to 12 Years of minimum experience. Proficient in Japanese language(equivalent to N2 and above)ITIL framework certified with knowledge of IT field, aware with MS office Excellent interpersonal / coordination & presentation skills. Vendor management,Reporting,metrics management. People management,Scheduling (WBS preparation). PMP certification will be added advantage. Ready to work in 24x7 rotational shift from Chennai office environment Experience of dealing with Japanese client Experience in transitions of project (s) process Knowledge of handling end 2 end project deliverables BAU/Operation -Customer negotiation -Resource planning -Efficient execution of transitioned work -Grooming resource Good to have knowledge/experience in Windows/Linux