Roles and Responsibilities
- Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses.
- Ensure personal preventability and dress in the assigned uniform.
- Receive, inform, guide visitors including co-ordination with employees.
- Responsible for maintaining the telephone registers including call tracking.
- Responsible for maintenance and upkeep of front office.
- Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines.
- Ensure compliance of regulations / requirements of Company management.
- Provide assistance in general administrative activities.
- Provide assistance to the Help Desk as required.
- Participate in Emergency Evacuation procedures including crisis management and business continuity.
- Develop the necessary policies and procedures required for all functions within the scope of Reception.
- To act as a back-up to Help Desk in case of emergency / requirement.
- Assist in utilization of conference rooms
Desired Candidate Profile
- Pleasing personality
- Excellent communication skills & a pleasing voice
- Confident enough to handle calls
- Should be able to conduct herself with poise and maturity
- Ensure smooth operations while dealing with clients
- Experience in Front Desk and Back Office processes is required with strong Administration Skills.
Perks and Benefits
Employment Type: Full Time, Permanent
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