Program Manager - Financial Services - IIT/IIM (3-5 yrs)

Program Manager (IIT/IIM)

Responsibilities will include:

NBFC Alliances:

- Identify opportunities to grow business with the NBFC partners

- Deliver efficient and responsive resolution to various partner issues

- Liaising with cross functional teams within BharatPe to create documents, proposition and align objectives with the prospective NBFC partners

Process Adherence:

- Provide inputs and develop processes, presentations and responding to new proposals in a timely manner

- Program managing the lender partner from identification of problem statement till implementing scalable solutions

- Ensure that all regulatory and internal compliances are met and adhered to without fail

Internal Stakeholder Management:

- Coordinate and Collaborate with internal stakeholders like Risk, Product, Legal, Finance, Payments, Customer Service for partner onboarding and integration activities till go live

- Provide crisp and timely updates on the integration to internal stakeholders, taking support whenever required and ensuring the relevant internal and partner teams are connected

- Ensure smooth running of business, dispute resolution of partners including reconciliation and invoice management

Reporting and Analytics:

- Monitor key portfolio, operational and financial metrics for partners and report any discrepancies

- Prepare and share reports around business performance, reconciliation, revenue etc

To succeed in the role:

Impact:

- Contribute in building supply for the Merchant business

- Manage large Partners having a book size of INR 1000cr+

- Identify opportunities to continuously grow the business

Challenges & Decisions:

- Consistently delivering outcomes in an extremely dynamic environment

- Interacting with very senior stakeholders (both internal and external )on a regular basis

- Ensuring process and compliance adherence in a highly regulated industry

- Building deep understanding of the product, regulations and risk frameworks

Qualification & Experience (type & industry):

- Bachelor's Degree from a tier 1 institute preferably IIT/NIT

- MBA degree would be preferred

- 3-5 yrs of experience preferably in financial services industry

- Partnerships and/or Program/Project Management experience preferred

Skills & know-how:

- Excellent written and oral communication skills

- Ability to work with and influence cross functional teams

- Understanding of financial concepts.

- Solution oriented - getting things done mindset

- An open, intuitive and curious mind to learn, unlearn and experiment