21 Forsys Jobs
10-12 years
Forsys Software - Technical Architect - CRM Integration (10-12 yrs)
Forsys
posted 16hr ago
Flexible timing
Key skills for the job
Salesforce Technical Architect
Experience : 10 + Years
Location : Hyderabad
Work Mode: Work from office
Responsibilities
- Excellent Communication (written, oral, and verbal), Presentation skills, Interpersonal and management skills
- Minimum of 10+ years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements
- Extensive solution definition experience including evident experience and knowledge of CRM System and Solution Architecture design (functional & technical), o Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints o Application and Integration patterns
- Relevant certifications, ideally in Salesforce, CloudSense or Architect certified
- Ability to engage with senior clients in a business-centric, business outcome-oriented dialogue
- Ability to articulate the relevant platform value proposition
- Customer-oriented and great at building client relationships
- Desire to work in a dynamic work environment and be creative within a team
- Proven ability to build, manage, and build a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Desire to work in an information systems environment.
Requirements / Specifications
- Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain
- Work with clients to shape technical architecture and define and scope projects to address specific needs
- Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment.
- Support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions, and automations
- Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state
- Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials
- Solutioning and effort estimation for requirements
- Defining delivery approach, plan, and staffing
- Define master data management, data migration & data integration strategies
- Leading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements
- Managing resource requirements and project team members
- Leading business and functional requirements definition and prioritization/scoping of requirements
- Complete fit gap analysis of functional requirements against Salesforce.com features and functionality
- Maintaining and coordinating communication with the customer throughout each project
- Disseminating best practices on solution positioning and delivery
Functional Areas: Software/Testing/Networking
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