IT Officer

Assists the IT manager in day to day execution of IT related matters in a SMC. Works on Infrastructure projects and ensures they are in-line with BSMs standards and policies and provides management with latest information in making IT initiatives a business enabler.

• Ensures all SMC office has continuous connectivity to BSM applications, Vendor systems on a 24*7 basis with limited downtimes. Ensures all IT systems are maintained in regular intervals and downtimes are properly planned in advance to enable only minimal disruption to business.
  
• Assists IT manager in talking to vendors and procuring IT equipment’s for the SMC
  
• Resolve day to day IT issues in the SMC and assist users on round a clock basis
  
• Support IT manager in managing the local IT budgets if needed
  
• Work on standalone IT projects as and when directed by IT manager or the TDC management
  

Requirements

Education & Qualifications :

BA/BS in computer science related field or equivalent experience

A Masters in Computer Science will be an added advantage

Work Experience :

• Experience with SAN Storage infrastructure in a virtual environment
  

• Certifications and or significant experience with VMware vSphere environments
  

• Industry certifications a plus (Microsoft, Cisco etc.)
  

• In depth knowledge of Microsoft Active Directory
  

• Windows Server 2008/2012, Microsoft System Centre
  

• SQL Server 2008/2012 clustering
  

• Experience with Microsoft Exchange 2010 Infrastructure, Online Archiving
  

• Strong networking skills– emphasis on virtual infrastructure and WAN networking
  

• Experience with High Availability / Disaster Recovery / Business Continuity planning and execution
  

• Security focused
  

• Must possess a firm understanding of the OSI Reference Model
  

• Solid understanding of Microsoft Cloud/Office 365