IT Associate

We are seeking an IT Associate with 3+ years of experience to support and maintain our IT infrastructure, including systems, networks, hardware, and software. The role involves troubleshooting, user support, and ensuring the reliability of servers, networking equipment, and IT services.
Key Responsibilities:

• Server & Network Management: Administer Windows Server environments, manage Active Directory, DNS, DHCP, and VPN connections.
  
• Hardware & Software Support: Install, configure, and troubleshoot PCs (Windows 7 and above), software, antivirus, printers, and network devices.
  
• User & System Management: Configure user profiles, manage Office 365/Outlook, and maintain security policies.
  
• Network Troubleshooting: Diagnose LAN/WAN, wireless, and VPN connectivity issues.
  
• Backup & Storage: Manage data backup solutions and configure NAS for storage.
  
• Inventory Management: Track and maintain IT inventory and spare parts.
  
• Security & Maintenance: Maintain firewall, antivirus systems, and apply software patches and updates.
  
• Linux Support: Provide basic support for Linux systems.

Requirements Skills & Qualifications:

• 3+ years in IT support or system administration.
  
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP, Office 365, and VPN.
  
• Experience with network troubleshooting, hardware support, and security tools.
  
• Familiarity with Linux and basic system administration.
  
• Excellent problem-solving and communication skills .

Education & Certifications:

• Bachelordegree in IT, Computer Science, or related field (or equivalent experience).
  
• Relevant certifications (CompTIA A+, Network+, Microsoft, etc.).