Client Relationship Executive

Company : Flipkart

Position Title: Client Relationship Executive

Location: Bangalore

Experience Level: 0-7Years

Employment Type: Off role

Working Days - 6 Days

About the Role

We are seeking a dynamic and client-focused individual to join our team as a Client

Relationship Executive. This role is ideal for fresh graduates or professionals with up to two

years of experience who have a passion for building strong client relationships and delivering

exceptional service. As a Client Relationship Manager, you will act as the primary point of

contact for our clients, ensuring their satisfaction and fostering long-term partnerships.

Key Responsibilities

• Build and maintain strong relationships with clients to understand their needs and

expectations.

• Serve as the primary point of contact for client inquiries, providing timely and effective

solutions.

• Work closely with internal teams to ensure client requirements are met and issues are

resolved.

• Assist in onboarding new clients, ensuring a seamless experience.
• Monitor client accounts to identify growth opportunities and propose suitable solutions or

services.

• Prepare and deliver client performance reports, highlighting key insights and

recommendations.

• Actively seek and act on client feedback to improve service delivery and satisfaction.
• Collaborate with sales and marketing teams to enhance client engagement strategies.
• Stay updated on industry trends and company offerings to better serve clients.

Skills and Qualifications

• Masters degree in Operation, Supply Chain or a related field.
• Strong interpersonal and communication skills (verbal and written).
• Customer-focused with a proactive approach to solving problems.
• Excellent organizational and multitasking abilities.
• Ability to work collaboratively in a team-oriented environment.
• Basic understanding of CRM software or willingness to learn.
• Positive attitude and eagerness to learn and grow in a professional environment.

Preferred Attributes

• Prior internship or work experience in client servicing or customer relationship roles.
• Proven ability to manage multiple client accounts efficiently.

What We Offer

• A supportive and collaborative work environment.
• Professional growth opportunities through training and mentorship.
• Competitive salary and benefits package.
• Opportunity to work with a diverse and talented team.