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14 Fiserv Jobs
Advisor, Business Systems Analysis
Fiserv
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- IA will perform implementations for Fiserv s clients via telephone, e-mail, and web-based contact channels.
- Deliver professional and timely client/internal communications regarding current implementation/support cases.
- IA will thoroughly track, organize, and document all product and support related activities.
- IA will develop and maintain a full understanding of Fiserv products and services and stay abreast of relevant industry trends and best practices.
- Handle mission critical projects during and after implementation.
- Analyze Network issues, understand the flows and dependencies and discuss it with the Network engineers.
- Accountable for driving production incidents to resolution, by analyzing and coordinating with the required parties and always acting as the owner and leader of the situation.
- Discuss technical issues with business analysts and developers.
- Recreate problems locally and identify underlying defects.
- Perform technical evaluation of the defects.
- Understand the impact of changes across the application.
- Perform other duties as assigned .
Preferred Skills, Experience, and Education:
- 6 - 10 years of relevant experience
- Financial industry experience
- Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date .
- Analytical skills to assess client business needs , identify solutions, and manage requirements .
- Work on multiple projects in parallel .
- Excellent communication skills including written and verbal .
- Possess excellent organizational and interpersonal skills, with good follow-up skills and attention to detail
- Proficient in computer systems and personal computer use
- Knowledge of business methods and practices in the financial services industry is highly desirable .
- Ability to work independently and collaboratively .
- Creative problem-solving skills
- Strong analytical and troubleshooting abilities.
- Ability to exercise appropriate judgment/decision making skills to ensure client success.
- Initiate and or attend troubleshooting sessions during regular and after hours when needed on priority .
- Work with internal teams on process improvements .
- Manage priorities within and across projects based on a faced paced culture while continuing to focus on quality of deliverables .
- Incumbents may coach, cross-train, strain, assist, and in general help others as assigned.
Basic Qualifications:
- Bachelor s degree in information technology/science or related fields
- 6 - 10 years proven experience with client implementations / services, dealing with internal and external clients .
- Good troubleshooting skills communication skills
- Demonstrated planning skills.
Employment Type: Full Time, Permanent
Functional Areas: Analytics & Business Intelligence
Read full job descriptionPrepare for Advisor roles with real interview advice
Top Fiserv Advisor Interview Questions
Q1. What would you do if there is a release scheduled tomorrow and QA identifies a bug and dev has fixed it in develop. This bug is critical for ... read more
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What people at Fiserv are saying
Rating based on 10 Advisor
reviews
Anonymous · Engineering - Software & QA
in Pune
Likes
Nothing as such
- Salary - Good
+1 more
Dislikes
Work life balance and micro management
- Skill development - Poor
+4 more
Advisor salary at Fiserv
reported by
183
employees
with 11-18
years exp.
₹17
L/yr - ₹42
L/yr
528%
more
than the average Advisor Salary in India
View more details
What Fiserv employees are saying about work life
based on 2.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Fiserv Benefits
View more benefits
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Fiserv Pune Office Location
Pune Office
Fiserv Software Pvt Ltd, Cerebrum IT Park, Marigold complex, Kalyani Nagar
Pune
Maharashtra 411014
Maharashtra 411014
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