Managed Service Operations Analyst I

GENERAL DUTIES & RESPONSIBILITIES
As a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement.

You will form partnerships with our client s oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements.

You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and support a we challenge mindset.

EDUCATION REQUIREMENTS

Associate s or Bachelor s degree in Business Management or Finance, or an equivalent level degree. (Americas region this is preferable but not mandatory)

2+ years of experience in Operations or working in a multinational bank or financial institution. (Americas region this is preferable but not mandatory)

GENERAL KNOWLEDGE, SKILLS & ABILITIES
Ability to multitask

Microsoft office literate

Excellent communication skills/personality for client interaction

The candidate should ideally be able to work effectively in a high-pressure environment requiring elite level organization, and multi-tasking within time sensitive parameters

FIS JOB LEVEL DESCRIPTION

Developing professional individual contributor role. Usually with only a few years experience, works on moderately complex assignments, exercising judgment within defined procedures. Receives little instruction on day-to-day work and detailed instructions on new assignments.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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