Managed Service Operations Analyst I

Responsible for performing the day-to-day operational tasks.
You should be familiar with Structured finance, CDO/CLO, Loan syndication and its life cycle.
Proactively work with client service team, settlement teams and onshore support team for timely clearance and resolutions of issues.
Ensure all items assigned are actively performed with accuracy.
Ensure timely completion of assigned tasks.
Clear communication with onshore Managers and other support team.
Respond on Client service escalated mails.
Collaborate with other teams with responsibility for systems of record to ensure successful end to end delivery.
Assist in providing status updates on problem resolutions and outstanding issues to other team members.
Assist with process improvement by contributing ideas to improve team efficiency.Ready to provide after-hour coverage during the reporting period to meet deadlines.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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