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Senior Analyst - Managed Service Operations
3-7 years
Pune
1 vacancy
Senior Analyst - Managed Service Operations
FIS
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we d like to ask you: Are you FIS?
About the role: .
- Global Asset Administration to maintain records of transactions related to syndication loan and Private debt market.
- Researches and resolves complex operational requests.
- We bring together market-leading growth solutions and premiere operational services which primarily serve the investment bank and broker-dealer community with front-to-back best-of-breed solutions.
- Our solutions include - Loan syndication, capital market, private debt, and middle market.
- Data processing volumes require more than a billion transactions to be processed on any given product and that requires employing the latest technology stack and best of monitoring tools.
- About 2500 FIS employees around the globe working with our solutions.
- Total $1.1 Billion Annual Revenue
- 68 of our clients are FIS Top 125 clients.
What you will be doing:
- Responsible for performing the day-to-day operational tasks.
- Proactively work with client service team, settlement teams and onshore support team for timely clearance and resolutions of issues.
- Ensure all items assigned are actively performed with accuracy.
- Ensure timely completion of assigned tasks.
- Clear communication with US Managers and other support team.
- Respond on Client service escalated mails.
- Collaborate with other teams with responsibility for systems of record to ensure successful end to end delivery.
- Assist in providing status updates on problem resolutions and outstanding issues to other team members.
- Assist with process improvement by contributing ideas to improve team efficiency.
What you will need:
- Bachelor s degree or the equivalent combination of education, training and work experience.
- 4 + yrs work experience in financial services .
- Responsible for the quality and completion of own work.
- Good written and verbal communication skills.
- Candidate should be flexible to support business in extended hours.
- Good knowledge in MS-excel.
- Quick learner and proactive in handling additional tasks.
Added bonus if you have:
- Experience of Loan syndication and financial services.
- Fluent in English
- Excellent communicator - ability to discuss concerns and issues with other support team.
What we offer you:
At FIS, you can learn, grow and make an impact in your career.
At FIS, you can learn, grow and make an impact in your career.
- Extensive Health Benefits Program along with the Family Protection Plan
- Best-in-class career mobility options across the globe
- Award-winning learning offerings for career development
- Adaptable home - office work model
- Opportunity to work with global teams and clients
Employment Type: Full Time, Permanent
Read full job descriptionFIS Interview Questions & Tips
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What people at FIS are saying
What FIS employees are saying about work life
based on 5.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
FIS Benefits
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