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Hiring For Voice Process
Firstsource Solutions
posted 17d ago
Job Description
Hiring for Voice Process
WFO
Job Description
Roles and Responsibilities:
- Customer service chat.
- Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat.
- Update account information and performs general maintenance upon customers request.
- Exhibits promptness and politeness using the appropriate language while answering customer queries.
Shift: Rotational Shift /Flexible to work in any shifts and timings 5 days working , 2 rotational offs
Transport boundary:
- Western line- Churchgate to Virar
- Central line- CST to Thane (main city)
- Harbour line- CST to Vashi
Minimum Eligibility: Graduate/HSC Freshers (No Btech/B.E.)/ experienced.
Location: Paradigm B, Mindspace, Malad West, Mumbai, Maharashtra 400064
Interested candidates please share your resume on what's app 8286292944 or call on or Mail CV on kartik.sambha@firstsource.com
Employment Type: Full Time, Permanent
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