IT Support /Tech Support Engg. /IT Help Desk

Kindly note It's 6 days working from the office & Week off will be on Monday.

Roles and Responsibilities

Computer hardware & software troubleshooting and End user support.

Good knowledge of ZOOM, Teams, and other video-conferencing applications.

Sound knowledge in DNS, DHCP, POP3, SMTP, FTP Configuring & Outlook Configuring.

Configure and diagnose server problems installation and upgradation of computers, network components.

Ability to work independently and as part of a team. Able to manage Service Providers / ISPs / Vendors etc.

Compile & validate IT requirements over the short & longer term and arrange their procurement, installation, support etc.

Troubleshooting operating system/hardware/software/network/peripherals.

Performing computer systems/backups/restore & preventive maintenance on computer equipment.

Manage centralized System software/antivirus updates & configuration.

Desired Candidate Profile

Must have basic knowledge of information security best practices.