HR Officer - India HRS

About your role

This role is responsible for the delivery of the HR process of the assigned market (India). Ensuring high quality delivery within the agreed SLAs and turnaround time.  This person should demonstrate the subject matter expertise in HR processes, work in a highly dynamic, fast paced environment with the focus on transformation while ensuring operation deliveries are met. There is a focus on maintaining best practices and execute controls for all processing tasks to align with the CPO risk management framework and CPO data governance.

About you

• Execute HR processes for Starter/New Hires, Leavers, Changes, Reference Letters & Regulated References, Maternity, Paternity/Parental/, Flexible Working, Reports, Sickness/Absence, etc.
• Effective and timely response to queries and requests received by the Ask HR platform in line with SLAs
• Ensuring the data held on Workday (HR System) meets accuracy and quality standards
• Effective data recording within employee electronic/physical files to meet data protection rules & guidelines
• Produce standard operating procedures of the HR  processes and ensuring these are reviewed and approved as per HRSS governance.
• Collaborate with other HRSS and CPO team members to ensure global alignment of processes and a consistent approach
• Work with the Payroll team to ensure essential and accurate information is provided which impact payroll processing and salary payments to the employees as per defined processes
• Participate in the project and change meetings and ensure impact of the changes on processes is understood. Update the SOPs for the changes in processes or technical system changes
• Keep updated the  standard operation procedure documentation
• Perform data reconciliation to determine and maintain accuracy in HR core system
• Assist training other team members on the process, systems and applications as and when required
• Understand and maintain high degree of confidentiality with respect to employee data
• Participate in Workday and other system related testing of data updates and accuracy
• Hand on experience and Working knowledge on Workday is essential
• Strong knowledge of Human Resource Management process such as starters, leavers and data management for India or UK or European countries
• Ability to prioritize and manage assigned workload adhering to the schedule
• Proactive, hands-on with can-do approach
• Strong team player
• Ability to quickly learning new skills
• Adaptable to the changing environment

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.