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Engaged Employer

FEI Cargo

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3.3

based on 58 Reviews

10 FEI Cargo Jobs

NVOCC Manager

FEI Cargo Ltd

3.3

based on 58 Reviews

4-8 years

Mumbai

1 vacancy

NVOCC Manager

FEI Cargo

posted 3d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Logistics Operations Clinical Data Management Order Management System Logistics Management

+ 4 more

Job Description

Job description :

Customer Engagement:

Establish contact with customers to secure bookings and explain the range of products/services available.

Documentation Coordination: Collect KYC documents, booking slips, and shipment details (commodity, weight, port, vessel), ensuring all information is complete and accurate.

Space Allocation: Coordinate with slot operators for space allocation on vessels to ensure timely shipments.

Order Management:

Direct the documentation team to issue booking/delivery orders and ensure the proper flow of containers from the empty yard, adhering to FIFO principles.

Follow-ups: Track container pickup status and work with operations teams to ensure availability and timely completion of required documents (VGM, load list).

SOA Data Management: Prepare and send Statement of Accounts (SOA) data to the accounts team, along with supporting documents for approval.

Rate Negotiation: Negotiate shipment-specific rates with principals to optimize cost-efficiency.

Operational Oversight: Supervise NVOCC operations, including pricing, inventory, and documentation to ensure smooth operations.

Team Collaboration: Maintain consistent communication with customers, vendors, and internal teams to ensure smooth service delivery and resolve any issues.

Preferred Candidate Profile:

Experience: 4-8 years of experience in NVOCC heading operations, customer service, marketing, and documentation.

Skills: Strong communication skills in English, Hindi, and Marathi.

Knowledge: In-depth understanding of NVOCC operations, logistics management, and documentation processes.

Interpersonal Skills: Ability to work effectively across cross-functional teams, with a strong customer-oriented approach.

This position is ideal for someone with a strong background in NVOCC logistics and documentation, who thrives in a fast-paced, customer-focused environment.

Employment Type: Full Time, Permanent

Read full job description

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