Job Opening - Customer Financial Services Representative - Senior

Role & responsibilities

• Required Experience 1-2 years collections & disputes, contact with global customers, customer service skills, root causes analysis.
• Skills required - Accuracy & Attention to Detail; Microsoft Office & PC
• Skills; Numerical Skills; Team Working Skills; Written & Verbal Communication Skills, Negotiation Skills, Problem Solving Skills
• Languages requirement - English is mandatory
• Add value – experience working with third party auditors / customer portals, Bespoke activities, working experience with SAP/Oracle/Salesforce apps
• Experience in OTC/STC process