Relationship Executive, Customer Service Executive, Branch Manager

Role & responsibilities

• Increasing branch walk-ins & sourcing new customers through local level activities.
• To increase awareness of Gold Loan branch in local areas & thereby increase branch business.

Preferred candidate profile

Have clear understanding of FedBank Gold loan Programmes.

• Have clear understanding of documentation required in Gold loan.

• Understand process of Gold Loan disbursals.

• Ensure daily door to door & shop to shop marketing.

• Ensure that Gold Loan branch is popularized in catchment area of 5 square kilometers for enhancing walk-ins resulting in business.

• Maintain customer contact details for customer follow-up by branch team.

• Maintain & update MIS required by Branch team,